In October 2009, the Environmental Protection Agency awarded EMS the highest possible marks—straight "5s"—in our formal performance evaluation for our Superfund contract. EMS received "outstanding" performance evaluations in all four categories of review: Quality of Product or Service; Cost Control; Timeliness of Performance; and Business Relations. Coming less than a month after EPA gave EMS a similar "outstanding" appraisal for our Brownfields contract (see below), this assessment continues to demonstrate EMS's deep commitments to quality and customer satisfaction in everything we do.

The Environmental Protection Agency awarded EMS the highest possible marks—straight "5s"—in our formal performance evaluation. EMS received "outstanding" performance evaluations in all four categories of review: Quality of Product or Service; Cost Control; Timeliness of Performance; and Business Relations. This assessment demonstrates both EMS's commitments to quality and customer satisfaction as well as our client's recognition of them. For more information on this contract, click here.

This paper updates the document prepared in 2004 by providing more recent information on technologies and on five additional selected sites at which DNAPL source reduction technologies were applied. Ten of the 13 sites have reached regulatory closure (i.e., a no further action determination has been made). At two sites the remediation was aimed at soil and they have met cleanup goals and institutional controls are in place to prevent use of groundwater. The last site is in a MNA mode with MCLs being met at the property line.

On August 6, 2009, EMS surpassed 100,000 participants in our internet seminars on EPA's Hazardous Waste Clean-Up Information (CLU-IN) website. Since 1998, EMS has produced over 675 live, two-hour events that have attracted participants from 54 U.S. states and territories and 51 countries on six continents. For more information, visit http://www.clu-in.org/live.

EMS recently redesigned EPA's Contaminated Site Clean-Up Information (CLU-IN) site, continuing 22 years of uninterrupted support for the system we originally designed and implemented for EPA in 1987. The redesigned site maintains a modern interface, adds new tools for information sharing, and enhances the visibility of current activities within EPA's Office of Superfund Remediation and Technology Information. For more information, visit www.clu-in.org.

On behalf of EPA's Office of Brownfields and Land Revitalization, EMS assisted with the design and production of the report, Revitalizing Mothballed Properties: Challenges, Success Stories and Solutions. This report focuses on the redevelopment of potentially contaminated properties that owners are unwilling or unable to transfer or put into productive reuse. A few examples of projects where stakeholders established effective partnerships to bring properties that were previously mothballed back into productive use are also showcased.